Mission
"To well understand the changing travel patterns and aspirations of the 21st-century traveler, offer tour operators appropriate leisure products that accommodate the interests and wishes of their customer segment, at a price easy on the purse, backed by personalized unmatched service for a most satisfying holiday experience. We will work towards making their holiday memorable and long-lived, while upholding sustainability, supporting local communities, and protecting the environment.”

🌿 Sustainability Policy

Sunway Holidays

1. Policy Statement

Sunway Holidays is committed to conducting its tourism operations in a responsible and sustainable manner. We recognize our responsibility to minimize negative environmental, social, cultural, and economic impacts arising from our activities, while maximizing positive contributions to local communities and the tourism value chain.

This Sustainability Policy reflects our company structure, operational activities, and supply chain relationships. It is fully supported and approved by top management and applies to all employees, suppliers, and business partners.

2. Environmental Responsibility

Sunway Holidays is committed to:

• Reducing energy and water consumption within our office operations.

• Promoting waste reduction and responsible waste management practices.

• Minimizing the use of single-use plastics where possible.

• Encouraging environmentally responsible practices among our suppliers.

• Promoting environmentally respectful behavior among our clients during their travels.

3. Social and Cultural Responsibility

We are committed to:

• Respecting and supporting internationally recognized human rights.

• Ensuring equal opportunity and non-discrimination in employment.

• Providing fair working conditions for all employees.

• Protecting children from all forms of exploitation in tourism.

• Respecting and promoting local traditions, cultural heritage, and community values.

4. Economic Responsibility

Sunway Holidays aims to:

• Support locally owned accommodations, suppliers, and service providers.

• Promote local employment and economic inclusion.

• Conduct business in a transparent and ethical manner.

• Contribute positively to local economic development through responsible tourism practices.

5. Supplier Sustainability

Sunway Holidays evaluates key suppliers based on:

• Legal compliance and required licenses.

• Environmental practices and resource management.

• Social responsibility and fair labor standards.

• Sustainability certifications where applicable.

Supplier sustainability performance is recorded and considered as part of our supplier selection and review process.

6. Employee Health and Safety

Sunway Holidays is committed to:

• Providing a safe and healthy working environment.

• Complying with occupational health and safety requirements.

• Maintaining clear emergency procedures.

• Promoting employee well-being and responsible conduct.

7. Implementation and Communication

This Sustainability Policy is communicated to employees and made accessible to suppliers and the general public via our corporate website. Management reviews this policy periodically to ensure its continued relevance and effectiveness.