Mission
"To well understand the changing travel patterns and aspirations of the 21st-century traveler, offer tour operators appropriate leisure products that accommodate the interests and wishes of their customer segment, at a price easy on the purse, backed by personalized unmatched service for a most satisfying holiday experience. We will work towards making their holiday memorable and long-lived, while upholding sustainability, supporting local communities, and protecting the environment.”

Sunway Holidays

Sustainability Policy (2026–2028)

Company: Sunway Holidays

Location: Negombo, Sri Lanka

   Introduction

Sunway Holidays is committed to operating as a responsible tourism company by minimizing negative environmental, social, and cultural impacts while maximizing positive contributions to local communities and the tourism industry.

This policy reflects the company’s daily operations and is supported by top management.

Environmental Sustainability

Sunway Holidays implements the following practices:

• Reducing paper usage by using digital documents, emails, and online communication

• Encouraging staff to minimize printing and reuse paper where possible

• Switching off lights, air conditioning, and electrical equipment when not in use

• Promoting water conservation among staff

• Minimizing plastic use and encouraging responsible waste disposal

  Social Responsibility & Community Support

Sunway Holidays supports local communities through:

• Promoting local businesses, village tours, and local food experiences

• Supporting staff and communities during difficult situations (e.g. flood relief support by providing essential goods)

• Encouraging tourism that benefits local people economically

4       Child Protection & Human Rights

Sunway Holidays is committed to preventing sexual exploitation of children and protecting human rights.

The company:

• Provides awareness to staff and guides during meetings and briefings

• Instructs guides to discourage any behavior that may harm children

• Encourages reporting of any suspicious activities

     Supplier Sustainability

Sunway Holidays works with suppliers who follow responsible practices.

The company:

• Selects licensed and legally compliant suppliers

• Monitors suppliers through operational experience and communication

• Works with accommodation providers, transport providers, guides and excursion operators

• Encourages suppliers to follow responsible tourism practices

6      Customer Communication

Sunway Holidays ensures that guides and tour leaders communicate sustainability practices to guests.

Guides are instructed to inform guests about:

• Respect for local culture and traditions

• Responsible wildlife viewing

• Environmental protection and waste reduction

• Supporting local communities

• Appropriate behavior at cultural and religious sites

7       Staff Welfare & Training

Sunway Holidays ensures:

• Staff are paid according to legal and industry standards

• Staff receive guidance and awareness on sustainability practices

• Regular meetings and briefings are conducted to improve performance

8       Health & Safety

The company ensures:

• Safe working conditions for staff

• Use of reliable transport providers

• Selection of safe and licensed service providers

      Implementation

This policy is implemented through:

• Daily operational practices

• Staff meetings and guide briefings

• Supplier communication

• Customer interaction during tours

• Monitoring through client feedback and operational experience

1   Continuous Improvement

Sunway Holidays is committed to continuously improving its sustainability performance.

Future improvements and new initiatives are outlined in the company’s Action Plan (2026–2028).

1   Responsibility

This policy is approved and supported by top management.

Managing Director

Sunway Holidays

Signature: Ramesh Dassanayake

Date: 09.04.2026

🌿 Sustainability Policy

Sunway Holidays

1. Policy Statement

Sunway Holidays is committed to conducting its tourism operations in a responsible and sustainable manner. We recognize our responsibility to minimize negative environmental, social, cultural, and economic impacts arising from our activities, while maximizing positive contributions to local communities and the tourism value chain.

This Sustainability Policy reflects our company structure, operational activities, and supply chain relationships. It is fully supported and approved by top management and applies to all employees, suppliers, and business partners.

2. Environmental Responsibility

Sunway Holidays is committed to:

• Reducing energy and water consumption within our office operations.

• Promoting waste reduction and responsible waste management practices.

• Minimizing the use of single-use plastics where possible.

• Encouraging environmentally responsible practices among our suppliers.

• Promoting environmentally respectful behavior among our clients during their travels.

3. Social and Cultural Responsibility

We are committed to:

• Respecting and supporting internationally recognized human rights.

• Ensuring equal opportunity and non-discrimination in employment.

• Providing fair working conditions for all employees.

• Protecting children from all forms of exploitation in tourism.

• Respecting and promoting local traditions, cultural heritage, and community values.

4. Economic Responsibility

Sunway Holidays aims to:

• Support locally owned accommodations, suppliers, and service providers.

• Promote local employment and economic inclusion.

• Conduct business in a transparent and ethical manner.

• Contribute positively to local economic development through responsible tourism practices.

5. Supplier Sustainability

Sunway Holidays evaluates key suppliers based on:

• Legal compliance and required licenses.

• Environmental practices and resource management.

• Social responsibility and fair labor standards.

• Sustainability certifications where applicable.

Supplier sustainability performance is recorded and considered as part of our supplier selection and review process.

6. Employee Health and Safety

Sunway Holidays is committed to:

• Providing a safe and healthy working environment.

• Complying with occupational health and safety requirements.

• Maintaining clear emergency procedures.

• Promoting employee well-being and responsible conduct.

7. Implementation and Communication

This Sustainability Policy is communicated to employees and made accessible to suppliers and the general public via our corporate website. Management reviews this policy periodically to ensure its continued relevance and effectiveness.