Mission
"To well understand the changing travel patterns and aspirations of the 21st-century traveler, offer tour operators appropriate leisure products that accommodate the interests and wishes of their customer segment, at a price easy on the purse, backed by personalized unmatched service for a most satisfying holiday experience. We will work towards making their holiday memorable and long-lived, while upholding sustainability, supporting local communities, and protecting the environment.”

Sunway Holidays

Sustainability Report 2026–2028

Company: Sunway Holidays
Location: Negombo, Sri Lanka

1. Introduction

Sunway Holidays is committed to responsible tourism and continuous improvement in sustainability practices. This report summarizes our key sustainability actions and results for the period 2026–2028.

2. Sustainability Policy

The company has implemented a Sustainability Policy covering environmental protection, community support, staff welfare, supplier responsibility and customer communication.

3. Key Achievements (REAL ONLY)

• Implemented sustainability policy across operations

• Conducted staff sustainability training sessions

• Shared sustainability guidelines with guides and staff

• Supported local community through flood relief (staff support initiative)

• Participated in international tourism fairs (TTG, JATA, IMEX) promoting Sri Lanka

• Promoted responsible tourism practices to guests

4. Environmental Practices

• Reduced paper usage through digital communication

• Encouraged energy saving in office

• Promoted waste reduction and responsible disposal

 5. Supplier Engagement

• Worked with licensed suppliers

• Monitored supplier performance through operations

• Started improving supplier sustainability communication

6. Customer Communication

• Guides inform guests about:

o   Cultural respect

o   Wildlife protection

o   Environmental responsibility

7. Staff Involvement

• Staff involved in sustainability action plan

• Responsibilities assigned across team

• Regular meetings conducted

8. Community Support

• Provided support to staff affected by flooding through essential goods

9. Future Improvements (IMPORTANT)

• Improve supplier sustainability assessment

• Increase sustainable accommodations

• Enhance staff training

• Strengthen sustainability monitoring

10. Conclusion

Sunway Holidays is committed to improving sustainability performance and will continue to monitor and report progress regularly.

Managing Director

Sunway Holidays

🌿 Sustainability Policy

Sunway Holidays

1. Policy Statement

Sunway Holidays is committed to conducting its tourism operations in a responsible and sustainable manner. We recognize our responsibility to minimize negative environmental, social, cultural, and economic impacts arising from our activities, while maximizing positive contributions to local communities and the tourism value chain.

This Sustainability Policy reflects our company structure, operational activities, and supply chain relationships. It is fully supported and approved by top management and applies to all employees, suppliers, and business partners.

2. Environmental Responsibility

Sunway Holidays is committed to:

• Reducing energy and water consumption within our office operations.

• Promoting waste reduction and responsible waste management practices.

• Minimizing the use of single-use plastics where possible.

• Encouraging environmentally responsible practices among our suppliers.

• Promoting environmentally respectful behavior among our clients during their travels.

3. Social and Cultural Responsibility

We are committed to:

• Respecting and supporting internationally recognized human rights.

• Ensuring equal opportunity and non-discrimination in employment.

• Providing fair working conditions for all employees.

• Protecting children from all forms of exploitation in tourism.

• Respecting and promoting local traditions, cultural heritage, and community values.

4. Economic Responsibility

Sunway Holidays aims to:

• Support locally owned accommodations, suppliers, and service providers.

• Promote local employment and economic inclusion.

• Conduct business in a transparent and ethical manner.

• Contribute positively to local economic development through responsible tourism practices.

5. Supplier Sustainability

Sunway Holidays evaluates key suppliers based on:

• Legal compliance and required licenses.

• Environmental practices and resource management.

• Social responsibility and fair labor standards.

• Sustainability certifications where applicable.

Supplier sustainability performance is recorded and considered as part of our supplier selection and review process.

6. Employee Health and Safety

Sunway Holidays is committed to:

• Providing a safe and healthy working environment.

• Complying with occupational health and safety requirements.

• Maintaining clear emergency procedures.

• Promoting employee well-being and responsible conduct.

7. Implementation and Communication

This Sustainability Policy is communicated to employees and made accessible to suppliers and the general public via our corporate website. Management reviews this policy periodically to ensure its continued relevance and effectiveness.